Responsible & Ethical AI at Crosschq 

Overview

The use of AI within our products has the potential to dramatically improve how companies select and hire employees. However, we understand that our applications can have a profound impact on an individual, and that the use of AI also comes with the responsibility to continuously address the potential risks that the use of AI poses. We are committed to holding ourselves to the highest standards in the many AI related product decisions we make. We promise to use AI ethically to augment and improve human decision making while supporting our customers in their journey to improve quality of hire.

Responsible and Ethical Use of AI - Our Core Tenets

As we design, build, and release AI products, these five tenets guide our decisions and work every day:

• Fair with no bias
• Transparent
• Tested, validated and monitored
• Reliable and safe
• Strict Data Privacy

Fair with No Bias

We will ensure that the AI models we use within our product do not introduce or propagate bias or discrimination against any group or individual. We will actively work to identify and eliminate biases that could negatively impact job candidates or employees. Fairness is not just a goal—it is a standard that we integrate into every stage of the AI lifecycle, from design to deployment.

Transparent

Transparency is critical to building trust in AI systems. We are committed to providing clear and understandable information about how our AI models work, the data they are trained on, and the decisions they make. We will communicate openly with our stakeholders about the capabilities and limitations of our AI, fostering an environment where users and partners can confidently engage with our technology.

Tested, Validated, and Monitored

We understand that the deployment of AI systems in real-world scenarios requires rigorous testing and ongoing validation. All of our AI models undergo thorough assessments to ensure they perform as expected and meet high standards of accuracy and reliability. We continuously monitor our AI systems to ensure they maintain their integrity over time. We are committed to using third-parties to validate our AI systems whenever feasible.

Reliable and Safe

We design our AI models to be robust and resilient, ensuring that they operate predictably under a wide range of conditions. We strive to prevent failures, minimize risks, and create systems that users can trust. In cases of failure, we are committed to taking swift and transparent action to address and resolve any issues, ensuring that our technology causes no harm.

Strict Data Privacy

Protecting our customers’ data and the privacy of each individual is at the core of our AI philosophy. We adhere to the highest standards of data privacy, ensuring that personal data is handled securely and ethically, and not retained or used by any sub-processor to train their AI models. We collect only the data necessary for the task at hand, and we implement strict measures to safeguard that data from misuse. We honor the right of individuals to have control over their own information.

Our Commitment to You

At Crosschq, we are committed to developing AI that benefits humanity, promotes fairness, and enhances lives. By upholding these ethical principles, we are not just building better technology—we are hoping to set a standard for responsible AI that we believe will pave the way for a brighter, more inclusive future.