The Solution

Crosschq’s reference checking platform was integrated into existing hiring workflows through M3’s Greenhouse instance. In less than 15 minutes, M3’s recruiters were able to launch role-specific reference survey requests to their candidates. Those candidates would then take control of the process, notifying their references through Crosschq’s platform and completing the reference checking process in record time. M3 took things a step further, customizing Crosschq’s surveys to ensure they were collecting important data on a candidate’s ability to work remotely as well as mining for culture matches. Crosschq’s secure file sharing and collaboration features also created a hub for M3’s hiring teams to share candidate feedback and compare candidates.

According to M3, “Crosschq helps us uncover critical, job-specific skills, soft-skills, and managerial capabilites in candidates. Because the survey is scientifically validated, we can compare our candidates to all others who have applied for the same role. We also get comments about candidate strengths and areas for improvement that help hiring managers one a candidate is hired with power data for onboarding and the creation of an employee development plan that can be deployed on day 1.”

While Crosschq has helped M3 improve the quality and impact of their candidate intelligence data to better inform hiring decisions and created efficiencies in their hiring process to give recruiters time back to spend on more strategic initiatives, some of the biggest benefits of Crosschq have come in post-hire usage of reference checking data. Hiring managers treat Crosschq reports as pre-hire 360 reviews, with the data informing a new hires onboarding and development plan. And Crosschq has helped M3 source more qualified candidates, by creating a reference referral network where references can opt into learning about M3’s other open roles. If there was such a thing as a win-win-win-win-win scenario, this would be it.